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Coronavirus Update

To our Patients and Friends of Smilecare Dental Clinic.


As a Dental Practice, we work in an environment where the prevention of the spread of a whole range of infections is woven into everything we do.  In addition to our usual scrupulous cross infection control measures, we have been paying close attention to all government guidance and updates related more specifically to Coronavirus.

Given the unprecedented situation in the UK regarding the rapidly spreading COVID-19 virus, we feel we must use our own clinical judgement and act in the best interests of our patients and staff.

 We feel it is essential that we do our part to reduce the spread of this virus, and so it is with very heavy hearts, that we have taken the decision to temporarily close the practice to all routine dentistry except emergencies.  

Emergencies will only include swelling and infection, trauma, and severe pain that is not manageable with painkillers. We shall triage each patient on a case by case basis. Please be understanding during this time, this is difficult for everyone, and we are doing our very best to protect patients and staff through appropriate triage.

As part of our triage protocol, and in the event of a dental emergency, all patients who are classed as vulnerable; over 70 years old, pregnant patients and those of any age with an underlying health condition, will be allocated to a specific time slot to minimise their contact with other individuals.

All being well, we will re-open on Monday 13th April.  We will of course keep you updated with the latest information on our website www.Smilecare111.com

Should you have a dental query then please do contact us on This email address is being protected from spambots. You need JavaScript enabled to view it..  

 We have three members of staff regularly looking at emails throughout the day.

As a team, we are doing everything we possibly can to remain fit, well and able to work so that we can continue our usual high standard of dental care for you when we return. 

Thank you for your support, and stay safe,

The Team at Smilecare Dental Clinic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are you worried that you may need dental treatment?

Here at Smilecare our philosophy is to help our patients become dentally fit with minimal intervention. There is often more than one approach to treatment, so if you are looking for just a second opinion or a conservative treatment plan we can help. Pop in or call us for a welcome pack and a chat with our friendly receptionists: Jan, Charlotte or Rachel.

Do you think you may be told off?

We often find that patients who haven’t seen a dentist for a long time are concerned that they will receive a lecture from us. Here at Smilecare we understand that dentistry can be a daunting prospect, we are good at listening to what you want and any concerns you may have, and we promise not to tell you off.

 

Would you like to be looked after by friendly people who really care?

We believe in looking after our employees so much so they won’t want to work anywhere else. This means that every one at Smilecare will take the time and care needed to look after you. This is reflected in that most of our patients come through personal recommendation via a friend, family member or work colleague. 

Feel free to email us at This email address is being protected from spambots. You need JavaScript enabled to view it., telephone 02089942548, or just pop in and meet one of our receptionists, Charlotte, Jan or Rachel, we're here to help. 

Opening Hours: Mon, Tues & Thurs 8am to 5pm.  Wed & Fri 8am to 3:30pm

Disabled Access: Please note we have ground floor surgeries for dental and hygiene care.  Feel free to call 02089942548, to discuss your needs.

Website last updated: 3rd January 2020

 

 


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