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                 Treating a Dental Emergency

You may have a regular dentist somewhere else and just need a quick solution to dental pain or discomfort. The important thing is to make you comfortable so you can then make informed decisions about your dental care without the stress of being in pain. If you have a dentist somewhere else we can liaise with them and forward your x-rays via email or print them off for you to take away along with any suggested longer term treatment plans.

Just call us on 0208 994 2548 or tel/text 07506179922 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to chat about your specific needs.

What are the costs?

We do not charge more for our emergency appointments compared to regular appointments.  We will quote either £170, £226, £283 or £340 (NB x-rays are an additional charge of £15 or £18 per x-ray if needed).  Please note we will always do as much treatment as possible for the fees. If antibiotics are needed this is an additional fee of £15.00. “We promise to provide a clear explanation of any treatment options available and detailed costs.” Please call or email us and we can chat to you about the different treatment options and provide more detailed costs.

How do I know which appointment I need?

To give you an idea of what can be treated under each appointment, below is a short list of treatments, please note this is a guide only, when you speak to one of our receptionists Jan, Charlotte or Rachel they will discuss your specific requirements and provide you with a more accurate idea of costs.

      Treatments usually carried out within £170 (PLUS £15 or £18 per-xray if needed):

  • A simple diagnostic appointment to assess problems with a niggling tooth or wisdom tooth

 

      Treatments usually carried out within £226 (PLUS £15 or £18 per x-ray if needed):

  • A crown bridge or veneer recement
  • A small filling or a small chipped area of tooth
  • A complex diagnostic appointment to assess where the pain is not easily located to one tooth area.

 

      Treatments usually carried out within a £283 - £340 (PLUS £15 or £18 per x-ray if needed):

  • Extirpation to treat dental pain (£283)

  • A complex front tooth restoration to restore a broken or chipped tooth
  • Treating an abscess (£283 to £340)

  • Emergency extraction (N.B. complex surgical extraction is £340)

  • Medium to large fillings (£283 or £340)

  • Implant crown recement (£283)

 

Is the pain keeping you awake at night and is a constant ache?

If this is the case then you will most likely have inflammation within the nerve of the tooth due to an infection. We can treat the nerve straight away to deal with the pain, the total cost of this appointment is £283. In some cases an abscess may have formed and we will where possible treat this on the day, the cost of this is £283 to £340, PLUS £15 or £18 per x-ray.

 

Do you have pain when eating cold food or drinks?

This kind of pain can be a case of sensitivity due to a number of reasons. We can check this out with our digital x rays and either provide a temporary solution (temporary filling) or fluoride treatment if it is due to worn enamel.  The cost of this appointment is £170 (PLUS £15 or £18 per x-ray).

 

Do you have a broken tooth? 

If you have a broken tooth that is just sharp we can smooth this down and if needed provide a temporary filling. The total cost of this appointment is £170.  If you would like a permananent filling a more complex case can be £226 to £340.

Feel free to contact us on 07506179922 for an appointment, or pop in for some more information.


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Privacy Notice for Smilecare Dental Clinic

for Patient Data

This Privacy Notice is a shortened form of our Privacy Policy and any patient who wishes to have a copy of our full Policy should ask Rachel Mantle

Smilecare Dental Clinic takes great care to protect the personal data we hold for you in line with the requirements of the General Data Protection Regulation (GDPR).

The purpose of collecting and storing personal data about you is to ensure we can:

Personal data held for our patients

The personal data we process (processing includes obtaining the information, using it, storing it, securing it, disclosing it, and destroying it) for you includes:

We keep an inventory of personal data we hold on our patients and this is available on request.

Disclosure to third parties

The information we collect, and store will not be disclosed to anyone who does not need to see it.

We will share your personal information with third parties when required by law or to enable us to deliver a service to you or where we have another legitimate reason for doing so. Third parties we may share your personal information with may include:

We may also share personal information where we consider it to be in a patient’s best interest or if we have reason to believe an individual may be at risk of harm or abuse.

Personal privacy rights

Under the General Data Protection Regulation (GDPR) you have the following personal privacy rights in relation to the information we hold about you.

You have a right to:

Patients who wish to have inaccuracies deleted or to have information erased must speak to the dentist who provided or provides their care.

Legal basis for processing data held about patients

The GDPR requires us to state the legal basis upon which we process all personal data for our patients and it requires us to inform you of the legal basis on which we process your personal data.

The legal basis on which we process personal information for our patients is in accordance with the dental professionals regulatory bodies: The General Dental Council www.standards.gdc-uk.org, and the Care Quality Commission www.cqc.org.uk/dental-care-records.

Automated decision making

What is automated decision making? It is a process whereby you are asked to opt in once to certain processes, these processes will vary from one dental clinic to another, as some dental clinics want to send marketing information to their patients. At Smilecare Dental Clinic we DO NOT send any marketing information, we will only send appointment reminders and relevant information about recommended treatments.

At Smilecare Dental Clinic, we have the following processes when you register that are part of automated decision making:

  1. How you would like to be reminded about the recommended frequency of dental appointments, such as routine check up and dental hygiene care. You can select on your registration forms to be reminded by text, email and or postal reminder. It is our duty of care to remind you of preventative care frequency, it is also your right to request no appointment reminders.

  2. Retaining up to date and accurate dental records. At the point of registering we will create a dental record and ensure it is kept up to date and secure. We have a legal duty to retain dental records for a minimum of 11 years or up to the age of 25 years. You have the right to request that we delete your dental records, in which case we will need to consult with the dental regulatory body: The General Dental Council.

Non Automated decision making, i.e. Specific Patient Informed Consent

For all other processes at Smilecare we will always obtain specific informed consent:

  1. Any recommended treatment, this will be verbally explained by the dentist and then written information will be provided and further discussions if necessary until the patient is fully informed about any options, likely success rates and costs.

  2. Sharing patient information with a specialist or hospital for specialist care, patients will need to specifically consent to the information being provided.

Complaints

You have a right to complain about how we process your personal data. All complaints concerning personal data should be made in person or in writing to David Mantle. All complaints will be dealt with in line with the practice complaints policy and procedures.

Transferring personal data outside the EU

All patient information is backed up within the practice to a separate drive, in case of fire a second copy is backed up to a company called Carbonite Inc, 2 Avenue de la Lafayette, Boston MA 02111. They are governed by the laws of the Commonwealth of Massachsetts and/or Federal Law. In accordance with European Laws, all data will be held under the EU-US and Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce. Carbonite complies with all of the Privacy Shield Principles and if there is any conflict between the terms of privacy policies, then the EU-US and Swiss Privacy Shield Principles shall govern.

This Privacy Notice was reviewed and implemented on: 30/04/2018

It will be reviewed annually and is due for review in November 2018 or prior to this date in accordance with new guidance or legislative changes.

Document Change Record

For

EU General Data Protection Regulation (GDPR)

Privacy Notice for Patient Data

The table below is used to register all changes to the policy:

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